Frequently Asked Questions

Reliable Wound Care You Can Count On

Coordinating care for yourself, a patient, or a loved one can be complicated and leave more questions than answers. Here are some of our most frequently asked questions:

for Family and Loved Ones:

Can I schedule a home visit for a loved one?

Yes. Call us at 404-919-5708, and we will happily help you schedule a visit for your loved one.

Will you reach out to me before you come to my or my loved one’s home?

Yes. We will always call you to schedule and confirm a specific date and time before we visit your home.

Can I schedule a same-day home visit?

Depending on our availability, we can schedule a same-day visit. Call us at 404-919-5708, and we will be happy to help you plan a visit for your loved one.

How often will you visit my/my loved one’s home for wound care treatments?

Depending on how severe your wound is or what urgent changes have occurred, we can arrange a treatment plan that suits you best – every week, every two weeks, or once a month. Our team is here to provide you with the support you need.

How many professionals will be involved in my or my loved one’s wound care?

Each patient will be assigned a dedicated support team comprised of their supervising physician, nurse practitioner, and patient care coordinator.

Do you have financial assistance?

We acknowledge the importance of providing financial assistance to patients who demonstrate a genuine need for support in meeting their medical expenses. Please complete this application: https://form.jotform.com/241117483267154

What is your privacy policy?

By using our services, you agree to the practices described in this policy. We collect essential patient data to facilitate the provision of care and ensure our services are accessible and convenient for you. This data is used for scheduling, treatment plans, and referrals.

We collect only the essential patient details necessary for providing quality care. This includes name, email address, service address, phone number, and health insurance information.

Your privacy is important to us, and we are committed to protecting your personal information. We only share your data when necessary for outbound referrals to trusted partners. These referrals are made solely to assist in meeting your individual care needs.

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at info@preferredhealth.care or call our office at (404) 919-5708.

For Medical Providers

How do I refer a patient?

You can refer a patient online or call us at 404-919-5708.

When should I refer a patient?

You should refer any patient with an acute wound, a non-healing wound > 30 days duration, a diabetic wound, a pressure wound, a traumatic wound, a surgical wound, those being treated with negative pressure wound therapy (i.e., VAC), or those being treated in an SNF with a stage 2 wound or greater.

What services do you provide?

Debridement, grafting, wound vacs, x-rays, ultrasound, and wound cultures

Comprehensive Mobile Advanced Wound Care Treatment

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